Product Support Lead
Goleta, California
Goleta, California
Job Responsibilities
Description:You will be a Product Support Lead at our Santa Barbara Focalplane facility in Goleta, CA. Our team is dedicated to delivering world-class technology in the Aerospace and Defense Industry, and we're looking for a talented individual to join our team.
What You Will Be Doing
We are seeking a highly motivated and self-driven individual to serve as the Product Support Lead at our Santa Barbara Focalplane facility in Goleta, CA. As the Product Support Lead, you will implement and manage processes for all Logistics and Sustainment Engineering contracts, with a focus on managing the return and repair of fielded IDCs across all programs. In this multidisciplinary role, you will:
• Own and manage the field return hardware process flow from induction to delivery
• Develop and troubleshoot test instructions for defective hardware
• Evaluate and disposition defective hardware
• Identify trends in common failure modes and work to identify root cause/corrective action (RC/CA)
• Maintain and evaluate metrics for returned hardware
• Manage the Product Support supply chain and inventory
• Integrate multiple databases of information
• Manage budgets for all LSE contracts
• Serve as proposal lead for SBF inputs in sustainment BOEs
• Maintain accurate sustainment forecasts for material and labor requirements for projected repair activity
• Interface with customers for all LSE customers and contracts
Why Join Us
You're a highly motivated and self-driven individual and will have the opportunity to work on challenging projects and contribute to delivering world-class technology. If you're looking for a role that offers opportunities for growth, a dynamic work environment, and a commitment to excellence, this is the perfect opportunity for you.
We are committed to supporting your work-life balance and overall well-being, offering flexible scheduling options. Learn more about Lockheed Martin’s comprehensive benefits package here.
Further Information About This Opportunity:
This position is located in Santa Barbara. Discover more about our Santa Barbara, California location.
MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance.
Basic Qualifications:
• Bachelor's degree in a relevant field with a minimum of 4 years of practical experience
• Knowledge of automated assembly processes
• Experience in packaging and/or processing in an industrial environment
• Proficiency in MS Office (Word, PowerPoint, Excel) and familiarity with analysis
• Excellent engineering documentation and communication skills
• Ability to obtain a security clearance (must be a U.S. Citizen)
Desired Skills:
• Master's degree in a relevant field with a minimum of 2 years of practical experience
• Experience with high-volume semiconductor packaging processes (IR industry experience a plus)
• Knowledge of common IR manufacturing processes, such as:
• Laser welding
• Precision adhesive component attach
• Wire bonding
• Vacuum ovens
• Plasma processes
• Demonstrated ability to lead teams on complex projects
• Effective communication and interface skills, from technician level to senior management and with customers
This is a highly visible role that requires a motivated and self-driven individual who is comfortable working across multiple functions and with external customers. If you have a strong background in product support and a passion for leading complex projects, we encourage you to apply.
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $89,600 - $171,800. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $103,100 - $194,300. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: MISSILES AND FIRE CONTROL
Relocation Available: Possible
Career Area: Product Support
Type: Full-Time
Shift: First
About
At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Mission-Focused Innovation: From aerospace to outer space to cyber space, you can solve the world's most complex challenges for our customers.
Foundational Values: Our culture of performance excellence, ethics, teamwork and inclusion is embedded in everything we do.
Diverse Career Opportunities with Meaningful Work: Grow your career and skills for life. Our technology-driven learning platforms and programs enable your development and agility.
Your Health, Your Wealth, Your Life: Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities and our planet.
Here, the possibilities are endless because we offer:
- Flexible Schedules, dependent on role
- Levels: Student, Entry, Mid, Senior, Management
- Locations: Nationwide & OCONUS Positions
Qualifications
See what it takes to be a successful Lockheed Martin employee.
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Collaborative
There is no innovation without imagination. You bring new, different and exciting ideas to the table every day. You are committed to the success of your team.
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Curious
The ability to explore and drive new ideas. You think innovatively to come up with creative solutions to complex challenges.
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Goal-oriented
From planning and organizing to decision making, goal orientation produces impactful results. You set goals and strive to make things happen quickly and efficiently.
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Proactive
The ability to anticipate, plan and prepare for what lies ahead. You act rather than react to potential situations.
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Problem Solver
You work to tackle tough problems with complex solutions.
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Strategic
You observe, reflect and analyze processes to make more informed decisions.
Quote
“Before I came to Lockheed Martin, I never thought I’d get these opportunities. The benefits available and the company’s value culture make it an incredibly supportive place to work, and I’m grateful to work somewhere that wants me to succeed. I hope to have a long career here making an impact, and I know I’ll be supported in doing that every step of the way.”
Ryan J., Enterprise Operations
Benefits
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Healthcare
Medical, Dental and Vision coverage is available for employees who opt-in.
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401(k)/Retirement Plans
Our 401(k) plan features generous matching and company contributions.
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Professional Development
We support our employees through mentoring, internal & external educational programs, networking, skills enhancement and career-building programs.
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Maternity and Paternity Leave
Our generous parental leave policies support your journey into parenthood. When you return to work, our facilities offer mother's rooms to support your transition and work/life balance.
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Paid Time Off
We offer PTO, paid holidays and paid time off for jury duty and military obligations.
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Flex-time
Depending on the position, we offer flexible work schedules.